We off 100% Refund on all damaged and broken Items. In order to receive your refund please send us verifiable proof that the damage was done in transit to the destination address or immediately on arrival. Please E-mail us pictures and a brief paragraph explaining what happened and we will take it from there!!
We will exchange clothing items due to size miscalculations under the condition the buyer ships the unused product back to us. Upon its arrival we will then contact our warehouse to issue your new product, keep in mind standard shipping times still apply to these transactions.
We will not refund any Item under any circumstance that has been altered, manipulated, reproduced, or tampered from its original manufacture in any way. We here at Ashe Raven deeply value your patronage and take pride in offering you the absolute best in unique fashion.